FAQs

Absolutely! Our silicone molds, impression mats, and onlays are crafted from silicone that meets all the regulations outlined by the Food and Drug Administration in FDA 21 CFR 177.2600. Additionally, they undergo FDA extraction testing conducted by an approved independent laboratory, ensuring their safety for use with water-based foods and those containing fat.

Yes, our silicone molds, impression mats, and onlays are compatible with various moldable materials such as polymer clay, wax, plaster, resin, cement, metals, clay, soaps, papier-mâché, and more. However, if a mold is used for non-food purposes, it should not be used for food. Molds designated for food use should remain separate from non-food molds.

Our molds are crafted from commercial-grade silicone, ensuring toughness, dependability, and durability. However, the lifespan of a mold can be influenced by factors such as its usage, cleaning, and storage. Regular care and proper handling can help prolong the lifespan of your molds.

Cleaning our silicone molds, impression mats, and onlays is simple. They can be washed with hot water and mild soap, boiled, or even placed in the dishwasher. Avoid using abrasive cleaning pads or harsh cleaning agents, as they may damage the molds.

Always clean your molds before storing them. Store them flat, either wrapped or in food storage containers, to prevent warping or damage. Avoid placing heavy objects on top of them, as this may compromise their shape and integrity.

Our silicone molds, impression mats, and onlays can withstand temperatures up to 450 degrees Fahrenheit. They can also be safely placed in the freezer without any damage or loss of flexibility.

Yes, we ship our products worldwide. International orders are typically sent via the United States Postal Service for prompt and reliable delivery.

Delivery Time = Processing Time + Shipping Time
Processing Time is about 2-3 days.
Shipping Time is usually for 5-8 days.
Sorry for the long wait, but your doll will be worth the wait.

Yes! We use standard SSL encryption for all transactions so you can be assured that any information you send us is encrypted even before it is sent.

The arms and legs of Silicone Body Dolls can be removed and moved up and down, while Cloth Body Dolls can have their arms and legs adjusted in a similar manner. However, they are not able to blink, eat, drink, or pee, except for certain models specified otherwise.

To request a refund, simply reach out to our customer support team with your order details and reason for the refund.