Privacy Policy

 

You can shop safely at www.siliconemania.com. We use special servers to protect your information when you order online. This means that details like your name, address, and credit card number are kept safe. VeriSign checks that you're really connected to www.siliconemania.com.

If you're worried about ordering online, just call us at +85-257-462185 or +1 571-622-1265
to place your order over the phone.

At Siliconemania, we care a lot about keeping your information private. We know you worry about how we use your info, and we promise to be careful and sensible about it. Here's what you need to know about our privacy policy.

This is stuff we get from cookies. Cookies are tiny files that store info, helping our website remember your browser and making shopping quicker and easier for you. For example, they keep track of what's in your cart even when you leave and come back.

You can stop your browser from accepting cookies, but then you won't be able to shop on our site. We suggest using all the cool features we've set up to make shopping simple and enjoyable.

We use cookies and similar technologies to improve your experience on our website. Cookies help us analyze website traffic, remember your preferences, and enhance the functionality of our site. 

We collect some anonymous info from everyone who visits our site. This includes things like which pages you look at, what items you check out, and any articles you read. We don't use personal details like your name or address for this, just general info to see how people use our site. We keep track of the items you add to your shopping cart so you don't lose them when you come back, but we don't know who put them there unless you actually place an order.

We also let some other companies, like Coremetrics, Google Analytics, and ForeSee Results, gather anonymous info about how people use our site to help us make it better.

We collect personal information from you when you visit our website, register for services, fill out forms, or engage with our products or services. The types of information we may collect include:

Personal Identification Information: Your name, email address, phone number, mailing address, and other information that you provide.
Usage Data: Information about how you interact with our website, such as IP address, browser type, operating system, and usage behavior.

You don't have to sign up on our site to buy stuff, but it's easier if you do. When you register, you'll create a username and password. This lets you update your info whenever you want. Plus, when you log in, your details will automatically fill in when you're placing an order. You can also use your login to check on the status of your orders. Registering is free, and you don't have to buy anything if you don't want to.

At Siliconemania, we value your feedback and may invite you to participate in surveys to help us enhance our products and services. Your participation in these surveys allows us to better understand your preferences and improve your overall experience with us.

From time to time, we may encourage you to share your experiences with our products. When you contribute content to Siliconemania, such as reviews or usage examples, you grant us the right to use, modify, and distribute that content worldwide without compensation. This includes the creation of derivative works and the use of your name or other identifying information you provide. By submitting content, you confirm that you are 18 years of age or older, own the rights to the content, and that it is accurate and lawful. You also agree not to submit any content that is offensive, harmful, or violates any laws. While we greatly appreciate your submissions, we reserve the right to decide whether to publish them.

We believe that by sharing your experiences, you can help other customers make informed decisions about our products. Thank you for being a part of the Siliconemania community and for your valuable contributions.

When you place an order, request a catalog, or reach out to our customer service, we'll send you an email to confirm that we've received your request or to respond to your inquiry. These emails are automated and will be sent regardless of any "no-email" requests.

If you'd rather not receive other types of emails from us, you can opt out in the following ways:

• Click the opt-out link located at the bottom of every email we send.
• Call us at the number provided below and request to be opted out.
• Use the "Contact Us" feature on our website and request to be opted out.
• Send us a letter to the address below requesting to be opted out.

Please keep in mind that if you add or change email addresses, you'll need to let us know separately about your preferences for those email addresses. 

As part of our services, we may use your phone number to send SMS messages. These messages may include, but are not limited to:

Promotional Messages: Updates on new products, special offers, discounts, or events.
Informational Messages: Order status, shipping updates, or appointment reminders.
Customer Support Messages: Notifications related to your account or inquiries.

Consent to Receive SMS Messages:

If you provide your phone number, you may opt-in to receive SMS communications from us.
You will be asked to explicitly consent to receive these messages by checking a box that states:
"I agree to receive SMS messages from Siliconemania. I understand that message and data rates may apply, and that I can opt-out at any time by replying 'STOP'."

Opting Out:

You may opt out of receiving SMS messages at any time by replying “STOP” to any message, or by contacting us directly via email (Contact Us).

At Siliconemania, we pride ourselves on being a unified company with a wealth of experience in the industry. We prioritize the privacy and security of our customers' information, and as such, we do not share any personal or sensitive data with third parties. Our commitment to maintaining the confidentiality of your information is unwavering, and you can trust that your data is safe with us.

We operate as a single entity, ensuring that all aspects of our business are handled with care and diligence. With our extensive experience and expertise, we strive to provide exceptional service to our customers while upholding the highest standards of data protection. Rest assured that when you entrust us with your information, it remains within our organization, safeguarded against unauthorized access or disclosure. Your privacy is paramount to us, and we remain dedicated to maintaining the trust you place in Siliconemania.

Siliconemania is dedicated to providing a shopping experience tailored to mature collectors. We do not knowingly request or collect personally identifiable information from individuals under the age of 16 through our website. If we become aware that we have inadvertently obtained personally identifiable information from a user under 16, we will take reasonable steps to promptly delete the information from our records. We will not use such information for any purpose, except when necessary to protect the safety of the child or others as required or permitted by law. If you become aware of any personally identifiable information we have collected from children under 16, please contact us at number mentioned below. Your assistance in ensuring the privacy and safety of all individuals, especially children, is greatly appreciated.

 

We may use or share the personal information we gather for various reasons:

• To fulfill your requests or meet the purpose for which you provided the information. For example, if you ask about our products, we'll use your details to respond to your query. If you buy something, we'll use your info to process your payment and deliver your order. We might also keep your details on file for future orders, warranty services, or returns.
• To provide, operate, and improve our services and website.
• To communicate with you regarding products, services, and offers.
• To send SMS messages related to your orders, account, or other transactional activities.
• To respond to customer inquiries and provide support.
• To improve our website, products, and services, and to personalize your experience.
• To manage your account and keep it safe and secure.
• To process your transactions, prevent fraud, and provide customer support.
• To personalize your experience and show you content or offers that match your interests.
• To maintain the safety and integrity of our business and technology.
• For research, testing, and product development.
• To comply with legal requirements, respond to law enforcement requests, or as otherwise described when we collect your information.

We collect information that can identify you or your device and may be linked to you.

 

Personal information doesn't include:

• Publicly available info from government records.
• Deidentified or grouped consumer info.
• Info excluded from the CCPA's scope, like health or medical info covered by HIPAA and CMIA, or certain data protected by laws such as FCRA, GLBA, FIPA, and the Driver's Privacy Protection Act of 1994.

We understand that as a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). This section outlines those rights and provides instructions on how to exercise them.

You have the right to request details about the personal information we've collected and used. Upon receiving and verifying your request, we'll provide you with:

• Categories of personal information we've collected.
• Sources from which we obtained your personal information.
• Reasons for collecting or sharing your personal information.
• Categories of third parties with whom we share your personal information.
• Specific pieces of personal information we've collected about you.
• If we've sold or shared your personal information for business purposes, we'll provide lists of the categories of personal information sold or disclosed.

Access and Update Your Information: You have the right to access, correct, or update your personal information. You can manage your preferences for receiving SMS messages at any time by contacting us or using the opt-out instructions in any SMS message we send.
Request Deletion: In certain cases, you may request that we delete your personal information. Please contact us if you wish to make such a request.
You can ask us to delete any personal information we've collected from you, subject to certain exceptions. Upon verifying your request, we'll delete your information from our records, unless retaining it is necessary for specific reasons outlined in the CCPA.

To exercise your rights under the CCPA, you can:

• Call us at +85-257-462185 or +1 571-622-1265
• Email us at info@siliconemania.com

We'll provide you with a Verifiable Request Form and instructions on how to proceed. Please note that only you or someone legally authorized to act on your behalf can make a verifiable consumer request related to your personal information.

We aim to respond to your verified consumer request within 45 days. If we need more time (up to 90 days), we'll notify you accordingly.

We won't discriminate against you for exercising your CCPA rights. This means we won't deny you goods or services, charge you different prices, or provide different levels or quality of service based on your choices.

Please revisit this Privacy Policy regularly as it may change over time. By continuing to use our site, you agree to our privacy practices outlined here. If we make any updates, we'll post them on this page to keep you informed.

You can always reach us by email, mail, or phone:

• Email: info@siliconemania.com
• Phone: +85-257-462185 / +1 571-622-1265

Thank you for trusting us with your information. We're committed to protecting your privacy and ensuring a safe online experience for all our users.